Acoustic Hotel & Spa

Loved our stay here! Super nice cozy room. The rooftop bar is really nice for a drink too. And the breakfast buffet is delicious (so many options). Location is great and within walking distance to cafes and restaurants. But what made our stay the best was the staff. I cannot get over how friendly they all were. On the day of our checkout we didn’t get a bus until 7:30pm and the staff offered for us to take a shower and freshen up before the bus. So kind! I’d highly recommend!

The Staff was Very attentive and friendly but never intrusive or Pushy. In general the Hotel was really good, we enjoyed our stay, the breakfast Buffet is good and tasty. Gym is slightly small but allright. The reception was allways Very helpful and provided us with some useful Hanoi intel! The location is perfekt If you dont want to be right in the "heart" of the tourist district.. because that might be too noisy and for sure packed with tourists/venders. The Hotel is literally at the edge of the pulsating and fascinating old quarter, so its just a short walk of 2 min and you are right in the middle of the action. We would stay here again :)

The reason I booked this hotel is its central location right in between Hoan Kiem Lake and Ho Chi Minh Mausoleum. It was a great decision as their rooms are also nice and their staff so professional and accommodating. It was easy for us to book airport pickup and dropoff, leave our bags at the lobby, and ask for fresh towels in the room. Their restaurant at the top floor has good views of Hanoi and serve healthy and delicious food for breakfast. You'll find lots of good noodle restaurants across the streets make sure to try the local chicken noodle soup as it's one of the best noodle soups in the world! We could eat the noodle soups all day and we never got tired eating them. The famous lake is just a quick 15-minute walk from the hotel and so we enjoyed walking around here for two evenings, eating street food, watching people, and taking pictures by the water. It was my second time in Hanoi and would definitely come back again as I love the vibe of the old city so much.

Excellent location. We got 1 room free upgraded just because hotel wanted to ensure our family could stay on same floor. (Thanks Acoustic!) Great breakfast. Stayed 6 nights but breakfast always offered something different every day. Clean. Staff cheerful, friendly, great service. Martin on front desk was especially helpful. Outstanding staff is Chau Anh front desk. She went the extra 10 miles to be helpful. She spent ages patiently searching (and found a store outside Hanoi) on her phone for a place who could courier some special biscuits I wanted but couldn’t buy locally. She deliberately downloaded WhatsApp so she could keep me updated on that order. She continually WhatsApp me the order/courier progress (despite her being off) while we were out on day trip. She patiently ordered food delivery for us on her phone app from 3 different places (because Eateries sell only 1 dish each place) on a wet night. Then offered to reorder from somewhere else when the first place cancelled order due to no driver. Such perseverance!

What a fantastic stay at this well positioned hotel The front desk from check in to check out were fantastic. Walkable to all attractions and shopping Lovely coffee shop just opposite the hotel Breakfast with fresh cooked eggs available. Plenty of choice for meat and veggie lovers. Two jacuzzis on the rooftop and a rooftop bar Basic gym - just one running machine but adequate for our needs Would thoroughly recommend and would stay here again on a return visit to Hanoi My husband also had a significant birthday whilst we were away. They offered a celebration package of cake, fruit, wine and room decoration - a minimal cost and was amazing